Freight Forwarding
Sea and air booking, insurance, and inland drayage, integrated
Import & Export Logistics
Get your cargo into Taiwan,
customs and clearance in one hand
Handled hands-on by our customs-brokerage family: from quote and booking to clearance and door delivery, end-to-end. Sea freight, air freight, China imports, Taobao consolidation, FBA first-leg — just tell us where the cargo is, and we'll take it from there.
End-to-End Service
From clearance to transport to delivery,
one point of contact for all of it
What goes wrong in import and export is the cargo breaking the chain between handoffs — the customs broker, the forwarder and the trucker each own one leg, and when something slips they point fingers. We connect customs declaration, booking, clearance and delivery into a single line, with 43 years of a customs-brokerage family checking it hands-on. You deal with one window.
What We Cover
The import and export work we take on
Sea / Air Freight
Air for the urgent, sea for the bulk — we advise the most cost-effective mix
Customs Broker
Import and export entries, HS classification, inspection handling, and customs advice
China Import & Export
Cross-strait LCL / FCL / bonded — transit times spelled out up front
Taobao Consolidation
Warehouse intake, combining, customs declaration and home delivery — tracked end-to-end
FBA First-Leg DDP
The first leg into Amazon / Shopee — labeling, warehouse intake and compliance in one go
How It Works
Four steps to get your cargo in hand
Quote & Pricing
Give us the product, quantity and origin, and within 24 hours we send back a clear all-in quote — no hidden fees
Booking / Consolidation
Once confirmed, we arrange the booking or warehouse intake, picking the best sailing and consolidation schedule for you
Declaration & Clearance
We handle HS classification, duty payment and inspection — and if a document is missing, we flag it before it holds you up
Door Delivery
After release we arrange home or freight delivery, with live updates on LINE — no chasing us for status
Why Jumping Freight
Why hand your imports to us
One Window
One person across every leg
No chasing separate companies for clearance, booking, drayage and insurance. One window follows it from quote to your door — and when something slips, there's someone to call
Hands-On
The customs-brokerage family checks it themselves
HS classification and inspection handling, taken end-to-end by the brokerage family. The experience the family has built on the customs floor goes straight to work on your cargo
Real People
Message us on LINE and reach the person handling it
Where's the cargo, where's it held up — ask us and we can answer any time. A real person, not waiting on a system to respond
Tough Categories
The hard-to-clear goods are exactly where an old brokerage earns its keep
Anyone can clear ordinary goods. What actually gets stuck is the high-bar categories — one missing document and the whole entry is rejected. These are exactly where our family's forty years on the customs floor pays off.
High Bar · Dangerous Goods
Lithium Batteries / Dangerous Goods
Required documents · one missing = rejected entry
- UN38.3 test report
- MSDS safety data sheet
- Dangerous-goods packaging (UN spec)
- IATA air declaration
How we handle it
Dangerous-goods declaration, sea-vs-air routing review, and a document pre-check — we surface what would get stuck before the cargo ships
High Bar · Regulatory Inspection
Medical Devices
Required documents · varies by risk class
- TFDA registration
- Medical-device import permit
- Medical-device dealer license
- Risk-class determination
How we handle it
We help confirm the risk class, import permit and HS classification — so your cargo doesn't arrive only to get stuck at registration
High Bar · Ingredient Labeling
Cosmetics / Skincare
Required documents · extra testing for special-purpose uses
- Import inspection filing
- Ingredient and labeling rules
- Special-purpose inspection registration
How we handle it
An ingredient-compliance pre-screen, import inspection handling and labeling advice — so the cargo clears and gets on the shelf
Case from the Floor · The Detail in Customs
Same battery, one wrong "dangerous goods" label — freight dropped from NT$32,000 to NT$18,000
An importer asked us to carry a hybrid (gas-electric) battery — about 6 CBM, two fixed shipments at the start of every month. The quote from his existing forwarder was NT$32,000 plus local surcharges; it felt high, and he wanted a second opinion.
When we worked up the quote, we found the overlooked detail — the previous forwarder had declared this battery as "dangerous goods." But matching its specs and contents, it could correctly be classified as non-dangerous, meeting international air and sea safety rules and qualifying for the standard cargo flow. Dangerous and non-dangerous run on completely different freight tiers, packaging rules and bookable space.
Just correcting that one classification brought the whole shipment's freight from NT$32,000 down to under NT$18,000 — a saving of more than 40% (−44%). And it wasn't one-off — at two shipments a month, that's another NT$28,000+ saved every month, more than NT$336,000 a year. There's no magic to customs clearance; the difference comes down to getting details like this right.
Want to know if your cargo is being over-quoted? Ask us ›
＊The client and product names in this case are anonymized; the figures are actual, but the saving will vary with cargo, lane and category.
Other tough categories (food, supplements, alcohol, items containing electronics…) are welcome too — just ask us first ›. Actual rules follow each authority's published guidance for the year.
FAQ
First import? Get clear on these first
A customs broker handles the legal "declaration" step — filing with customs, classifying HS codes, paying duty. A freight forwarder coordinates the whole transport leg (booking, drayage, insurance). We do both, so you don't have to deal with several companies yourself.
Sea freight takes the greater of volume or weight (volumetric ton vs. actual weight); air freight goes by chargeable weight. Message us on LINE for a freight quote — a real person gives it to you, confirmed against your actual cargo.
Duty = customs value × duty rate, plus VAT. The rate depends on the HS code — you can estimate it with our AI Tariff Calculator. We pay it on your behalf at the time of declaration, rolled into your settlement.
Once parcels are combined and dispatched from the consolidation warehouse, sea freight is about 5–8 working days to Taiwan, then 1–2 days for home delivery after clearance. Urgent shipments can go by air. Track the whole way with your tracking number on shipment tracking.
Confirm three things first: what the goods are (this sets the HS code and duty rate), where they're coming from, and sea or air. The rest — booking, declaration, clearance, duty, delivery — we handle end-to-end, and on your first one we walk you through every step so you don't hit the common pitfalls. Want the full picture first? See how the import process works.
The basic three: commercial invoice, packing list, and bill of lading (B/L, or air waybill / AWB). Certain categories also need an import permit, inspection certificate or certificate of origin. If anything's missing, we flag it for you to supply — so you don't get stuck at customs.
An individual can import too — under your own name (ID plus a personal customs declaration code), which suits personal use or small volumes. But individual imports have limits on duty-free frequency and value, and you can't issue input documentation to offset tax; if you import regularly, need to claim input tax, or run larger volumes, a registered company is the better route. Not sure which fits? We'll look at your volume and use first, then decide.
It depends on which leg it happened: the transport leg falls to the carrier or airline (with liability caps per the bill of lading), the warehousing leg to the consolidation warehouse, the delivery leg to the courier; if you carry cargo insurance, the insurer covers it most fully. Once we take the case, we'll tell you within 【please confirm: 1 working day】 who's liable and how it's settled, file the claim documents for you, and report progress proactively.
Yes — you can insure the cargo at the time of booking, with the premium based on cargo value. The claim timeline depends on the insurer and the case, but the way we work is: we file the documents and report progress on a regular basis, so you're never left chasing it. We'd suggest insuring once a single shipment's value tops 【please confirm: amount】 — it's well worth it.
Get a number first, or just ask a person
Estimate your duty with the AI calculator in 30 seconds; not sure which service fits, send us your cargo details and message us on LINE — a real person from the brokerage family tells you the most cost-effective route
Import & Export Clearance
Got cargo coming in, or going out?
Customs, clearance and tracking in one hand. Message us on LINE and get a clear quote right away
Message us on LINEOverseas Market Assessment
Get clear on local tariffs and rules before you expand
Most people get stuck on "can the cargo even get in, how much duty, what import rules apply." A free 30-minute pre-assessment maps out the tariff and regulatory hurdles in your target market first, so you can decide the most cost-effective way in
Request a free assessment