Contact Us
Got cargo to bring in, or planning to expand abroad? Let's talk.
Fill in the form below, or just message us on LINE. A real person replies on LINE, and someone always picks up the form within 24 hours.
How it works
Here's what happens after you reach out
Same day · 10–15 minutes to align
Message us on LINE with the basics
Tell us on LINE what you're shipping, how much, and where it's coming from, plus any questions on pricing, clearance or transit time — so we line up the direction first
What you getAn initial read on the best approach and a rough cost range, so you know whether it's worth taking further
About 30 minutes
Book a consultation
Online or in person, a customs specialist (plus a market-entry advisor for overseas cases) reviews your cargo and target market with you
What you getDuty rates, regulatory thresholds and shipping options spelled out, with the risks and the documents you'll need to gather laid out
1–2 working days after the meeting
Advisory recommendations and a quote
We write up what we discussed, giving you the plan and the costs all at once, with no hidden line items
What you getA detailed advisory report, a strategic direction, and a full logistics quote
Tell us what you need
Need it faster? Message us on LINE — a real person, replying live
Quotes, cargo status, urgent shipments — LINE is the fastest, with an instant reply. Answered by the people on the customs floor.
Add Jumping Freight on LINEMonday to Friday, 09:00–18:00
Closed on public holidays. For urgent cargo status, leave a message on LINE and we'll reply first thing on the next business day
Import clearance Taiwan-wide · cross-strait and cross-border logistics
Import clearance, Taobao consolidation, FBA first-leg, overseas market assessment and government grant advice
aaronyu@jumping.com.tw
For general inquiries, the form above or LINE gets you a faster reply