Which one are you? First, pin down where you're stuck

First export, and the whole process is a question mark

New to customs, unsure how to classify your HS code, not certain whether the target market has import restrictions — and when a forwarder quotes a price, you can't tell whether it's reasonable.

A customs-brokerage family on the floor — from HS code to clearance, in one set of hands

Classification, paperwork, booking and clearance, all handled by our own team end-to-end, nothing passed off. To see how each step actually runs, work through the getting-started guides below.

Read these first to lay the groundwork, then bring any questions straight to a real person.

Multiple suppliers, multiple markets, and freight eating into your margin

Not sure which lane or container type works out cheapest; landed cost is hard to pin down, and you still have to mind resale compliance and the paperwork.

Offices across China, the US and Taiwan — we compare lanes and figure your landed cost

How to mix LCL and FCL, which lane saves the most — forwarding and customs are both run by our own team, so we see the whole cross-border picture.

Get freight and the decisions straight first, and you'll quote with more confidence.

Will a consolidation get taxed, and how does the FBA first-leg work?

Combining batches and the duty-free threshold, Taobao consolidation taxes, FBA needing DDP, inbound-to-FBA rules and labeling rejections — every step has its fine points.

From consolidation to FBA first-leg, all in one

Warehouse receiving, combining, both-ends customs-cleared duty-paid door-to-door, and inbound to FBA, all in one set of hands — we've run e-commerce ourselves, so we get the pain.

New to this? Read these first and skip the common pitfalls.