Customs Broker Services
Import and export entries, HS classification, inspection handling, duty advances — handled end-to-end by our own brokerage team. We take it all the way, and there's always a real person to reach if something goes wrong.
What we cover
How it works
We review the invoice, packing list and bill of lading first, confirming the product description, quantity and value all match.
We classify the HS code by product, then confirm the duty rate and import requirements.
Electronic filing, with customs duty and business tax advanced and settled together in one go.
We work through any Customs inspection and added paperwork, then arrange pickup and delivery once released.
Cleared in person
Import and export entries, HS classification, inspection handling, duty advances — handled end-to-end by our brokerage family. We take it all the way, and there's always someone accountable to reach if something goes wrong.
Risk check
Hold-up risk · Documents
Why it's hard: if the invoice, packing list or bill of lading is incomplete — or the product description, quantity or value don't line up — Customs can reject the entry and demand corrections, and your release gets delayed.
How we handle it: before filing we cross-check that all three documents agree and list out anything missing, with our brokerage family reviewing it firsthand — our own team, end-to-end.
Hold-up risk · Classification
Why it's hard: the wrong HS code affects your duty rate and import requirements; you may later be asked to correct it and pay back duty, and in serious cases face penalties.
How we handle it: we classify from hands-on experience at the customs floor, confirming the duty rate and import requirements before filing — heading off the cost of getting it wrong.
Hold-up risk · Import requirements
Why it's hard: food, medical devices, telecom equipment and the like each carry their own agency import requirements; skip checking them and you get held at the border.
How we handle it: before filing we check each item's import requirements and the permits needed; when something's unclear, we ask first and confirm it's feasible before you ship.
Actual HS classification and import requirements follow the current-year notices of Taiwan's Customs Administration (Ministry of Finance) and the relevant regulatory agencies.
Track record
＊Illustrative figures, to be replaced with Jumping Freight's actual operating numbers; we don't claim what we haven't achieved — in line with our site-wide “real numbers only” principle.
Run an AI duty estimate in 30 seconds — no phone number needed. For a freight quote, message us on LINE and we'll get you one right away.
FAQ
Brokerage fees depend on the goods, the number of tariff lines and the shipment, and usually break into two parts: the brokerage service fee (our handling fee) and advanced duties and taxes (the customs duty, business tax and government charges we pay to Customs on your behalf).
Before quoting, we split these two out into an itemized breakdown and don't add charges after the fact; the actual amount depends on the shipment, but nothing new appears once the cargo lands.
You'll often hear that “brokers pad on admin fees and pass costs through” — we do the opposite: every line is marked as either a service fee or an advanced duty/tax, so you can read the quote and won't get charged extras.
When the documents are complete and the shipment isn't pulled for inspection, filing and release generally finish within 1–2 working days of arrival; an inspection adds another 1–3 days. We pre-check documents before you ship, surfacing potential hold-ups early to shorten the wait.
Doing it yourself means having your own credentials and knowing HS classification and the electronic filing system; misclassify or leave something out and you'll get rejected or inspected. A customs broker files to Customs for you professionally, handling inspections and added paperwork, saving you the time of hitting pitfalls and the risk of penalties — and it's worth it even for simple shipments.
And brokers vary in ability — on the same shipment, how well HS classification, document pre-checks and inspection handling are done directly affects release speed and whether back duty is owed. Jumping Freight is a 43-year family brokerage, checking firsthand on the front line — not just tossing the entry out the door.
No. A customs broker handles “clearance” — the legal procedure (filing to Customs, classifying the HS code, paying duty). A freight forwarder coordinates the whole transport leg (booking, drayage, insurance). Jumping Freight does both, so you don't have to deal with several companies and relay messages in between.
You could over- or under-pay duty, be asked by Customs to correct it and pay back duty, or even face penalties. The HS code decides your duty rate and whether the goods can be imported, so we classify and verify from hands-on experience at the customs floor, heading off the cost of getting it wrong.
You'll generally need the commercial invoice, packing list and bill of lading (B/L or AWB); some goods also need an import permit or inspection certificate. For anything you're unsure about, ask us first — we'll hand you a checklist to prepare against.
Yes. Import customs duty and business tax must be paid before the goods are released, so we can advance them and settle up with you after release — no holding up your pickup just to pay at the counter. The advanced amount is listed separately on the itemized quote, clear and easy to reconcile, never folded into the service fee.
Customs clearance is less daunting than it looks — the difference is having someone walk you through it. You can figure it out yourself first, or just ask us.
We've turned our experience at the customs floor into plain-English guides — the import process, how a customs broker and a freight forwarder split the work, how to read an HS code — so you can read through and then decide whether to bring someone in.
Don't want to research it yourself? Message us on LINE and our brokerage family answers firsthand — a real person on the line. How your cargo moves, what documents to prepare, we'll look at it for you directly.
Import & export clearance
Clearance, customs and tracking, all in one place. Message us on LINE and get a clear quote right away.
Message us on LINEOverseas market assessment
A lot of people get stuck on “can the goods even get in, how much duty will I owe, what import requirements apply.” In a free 30-minute pre-assessment, we map out your target market's tariffs and regulatory hurdles first, so you can decide the leanest way in.
Request a free assessment